Call Detail Records

Call Detail Records (CDR) contain vital statistics and information on calls processed by the device. The device can generate and report CDRs at various stages of the call (e.g., start of call or end of call). CDRs can be generated for SIP signaling and media.

The device can send CDRs to any of the following:

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Syslog server: The CDR Syslog message complies with RFC 3164 and is identified by Facility 17 ("local1") and Severity 5 (Notice).

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RADIUS server: For CDR in RADIUS format, see Configuring RADIUS Accounting. To configure RADIUS servers for CDR reporting, see Configuring RADIUS Servers.

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REST server: The device can send signaling-related CDRs to a REST server using AudioCodesREST API (see Configuring CDR Reporting to REST Server).

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Locally on the device: CDRs can be stored locally on the device (see Storing CDRs Locally on the Device).

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To view Gateway CDRs stored in the device's memory, see Viewing Gateway CDR History.

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To view SBC and Test Call CDRs stored on the device's memory, see Viewing SBC CDR History.